Last Updated: June 2026

These Acceptable Use & Community Standards explain what is and is not allowed when using Learn Tourism websites, learning environments, courses, events, communities, content, tools, communications, integrations, and services.

These standards apply to all users of Learn Tourism services, including customers, learners, administrators, partners, sponsors, speakers, contractors, vendors, and website visitors.

By using Learn Tourism services, you agree to follow these standards.

1. Purpose

Learn Tourism is built around learning, trust, professional growth, community, and respect.

These standards are designed to:

• Protect learners, customers, partners, and the public.
• Keep our learning environments safe and professional.
• Prevent misuse, abuse, spam, fraud, and disruption.
• Protect privacy, data, intellectual property, and security.
• Support lawful, respectful, and inclusive participation.
• Preserve the integrity and reputation of Learn Tourism and the organizations we serve.

2. Relationship to Other Terms

These standards form part of the applicable Learn Tourism agreement, including the Website Terms of Use, Customer Terms of Service, Product-Specific Terms, Data Processing Agreement, Privacy Policy, Cookie Policy, Order Form, Quote, Proposal, Scope of Work, or other written agreement.

If there is a conflict between these standards and a signed agreement, the signed agreement will control for the subject matter of that conflict.

3. Reporting Suspected Violations

If you know of or suspect a violation of these standards, please contact us at:

abuse@learntourism.org

For privacy concerns, contact:

privacy@learntourism.org

For security concerns, contact:

security@learntourism.org

For copyright concerns, contact:

copyright@learntourism.org

When reporting a concern, please include enough information for us to review the issue, such as relevant links, screenshots, message headers, course names, user names, dates, or a description of what happened.

If you are reporting suspicious or abusive email, please forward the email with full headers when possible.

4. General Rules

You may not use Learn Tourism services in any way that:

• Violates applicable law or regulation.
• Violates any Learn Tourism agreement, policy, or posted rule.
• Harms, exploits, threatens, harasses, abuses, or discriminates against others.
• Interferes with the safety, security, availability, integrity, or performance of Learn Tourism services.
• Misleads others about your identity, affiliation, authority, qualifications, or intentions.
• Violates another person’s privacy, publicity, intellectual property, contractual, or other legal rights.
• Disrupts learning, events, courses, communities, customer programs, or platform operations.
• Damages the reputation, goodwill, or operations of Learn Tourism, our customers, learners, partners, or the public.

5. Prohibited Content and Conduct

You may not upload, submit, post, transmit, distribute, promote, facilitate, or otherwise use Learn Tourism services for content or conduct that is:

5.1 Illegal or Harmful

• Illegal, fraudulent, deceptive, or misleading.
• Designed to facilitate unlawful activity.
• Connected to exploitation, trafficking, abuse, or harm.
• Connected to terrorism, violent extremism, or credible threats of violence.
• Designed to evade law enforcement or regulatory obligations.

5.2 Harassing, Abusive, or Threatening

• Harassing, stalking, bullying, threatening, or abusive.
• Targeted at humiliating, intimidating, or silencing another person.
• Encouraging self-harm or harm to others.
• Doxxing or exposing private information without authorization.

5.3 Hateful or Discriminatory

• Promoting hate, violence, or discrimination.
• Attacking or demeaning people based on race, color, ethnicity, national origin, religion, creed, sex, sexual orientation, gender identity or expression, marital status, parental status, age, disability, veteran status, citizenship, genetic information, or any other protected characteristic.
• Supporting organizations or individuals that promote hate speech, violence, or discrimination.

The older AUP and content moderation materials already prohibit use of Learn Tourism services to promote hate speech, violence, or discrimination across protected characteristics, and apply those restrictions even when the service is not used specifically for the prohibited activity .

5.4 Sexually Exploitative or Inappropriate

• Sexually exploitative.
• Involving minors in sexual or exploitative contexts.
• Obscene, pornographic, or sexually explicit in a way that is inappropriate for a professional learning environment.
• Used to solicit or facilitate sexual services.

5.5 Invasive of Privacy

• Collecting, exposing, selling, or sharing personal information without proper authorization.
• Recording people without required notice or consent.
• Uploading sensitive personal information unless expressly permitted by Learn Tourism and authorized by law.
• Using learner, customer, or participant data for unauthorized purposes.

5.6 Intellectual Property Violations

• Infringing copyrights, trademarks, trade secrets, privacy rights, publicity rights, or other proprietary rights.
• Uploading or distributing materials you do not have the right to use.
• Removing attribution, copyright notices, license terms, or proprietary labels.
• Misrepresenting ownership of content, images, videos, music, course materials, or other works.

5.7 Misleading or Deceptive

• False, deceptive, or misleading.
• Misrepresenting credentials, affiliations, endorsements, sponsorships, outcomes, or approvals.
• Impersonating Learn Tourism, a customer, a learner, a partner, or another person.
• Using fake accounts, false identities, or misleading contact information.

6. No Disruption or Unauthorized Access

You may not:

• Interfere with, disrupt, or degrade Learn Tourism services.
• Attempt to gain unauthorized access to systems, accounts, networks, data, or learning environments.
• Probe, scan, test, or exploit vulnerabilities without written permission.
• Bypass access controls, authentication, rate limits, or usage restrictions.
• Use bots, scrapers, spiders, crawlers, offline readers, or automated systems without written permission.
• Introduce viruses, malware, worms, ransomware, spyware, or harmful code.
• Launch denial-of-service attacks, mailbombing, spoofing, credential attacks, or similar abusive activity.
• Use the services in a way that causes Learn Tourism domains, IP addresses, customer domains, or communication channels to be blocked, blacklisted, rate-limited, or restricted.

The older AUP already prohibits disruption, unauthorized access, excessive automated requests, and actions such as hacking, spoofing, denial of service, mailbombing, viruses, worms, malware, spyware, and related abuse .

7. Email, Messaging, and Marketing Rules

If you use Learn Tourism services, tools, content, integrations, or communications in connection with email, messaging, outreach, marketing, or promotions, you must comply with all applicable laws and industry standards.

You may not:

• Send spam.
• Send unsolicited bulk email without valid permission.
• Send commercial email that violates CAN-SPAM, CASL, GDPR, or other applicable laws.
• Use purchased, rented, borrowed, scraped, harvested, or improperly obtained lists.
• Send email to addresses collected through scraping, harvesting, or other surreptitious methods.
• Use false, misleading, invalid, forged, or deceptive headers, sender names, addresses, domains, subject lines, or message content.
• Use third-party domains or systems without permission.
• Ignore unsubscribe, opt-out, do-not-call, do-not-send, or similar requests.
• Send messages likely to generate excessive complaints, bounces, abuse reports, or unsubscribe requests.
• Use Learn Tourism marks, names, logos, or identifiers in messages without permission.

The existing AUP prohibits spam, email to harvested addresses, misleading names or subject lines, and use of purchased, rented, or borrowed lists .

8. Opt-Out and Consent Requirements

You are responsible for ensuring that your communications comply with applicable consent and opt-out requirements.

You must:

• Provide required notices.
• Include required unsubscribe or opt-out mechanisms.
• Promptly honor opt-out, unsubscribe, do-not-call, and similar requests.
• Keep contact lists accurate and up to date.
• Maintain records of consent where required.
• Use contact information only for authorized purposes.

These requirements do not limit any stricter requirements under applicable law or the agreement between you and Learn Tourism.

9. Telephone, SMS, and Recorded Communications

If you use Learn Tourism services, information, or integrations in connection with telephone calls, SMS, text messages, recorded sessions, webinars, interviews, or similar communications, you must comply with all applicable laws.

You are responsible for:

• Obtaining required consent.
• Providing required notices.
• Complying with call recording laws.
• Complying with text messaging and telephone marketing laws.
• Honoring do-not-call and opt-out requests.
• Ensuring emergency calls or emergency services are not routed through Learn Tourism services unless expressly agreed in writing.

10. Course, Learning, and Community Conduct

When participating in Learn Tourism courses, events, learning environments, discussions, assignments, workshops, webinars, or communities, you must behave professionally and respectfully.

You may not:

• Disrupt learning activities or events.
• Harass, threaten, shame, or intimidate learners, instructors, speakers, administrators, or participants.
• Share another participant’s personal information without permission.
• Record, copy, or distribute course content, sessions, or participant contributions without authorization.
• Cheat, misrepresent completion, falsify quiz results, or manipulate certificates or badges.
• Submit content that violates these standards.
• Use access to a course or learning environment for unauthorized commercial solicitation.

Learn Tourism may remove participants, restrict access, delete content, disable features, withhold certificates, or take other action if these standards are violated.

11. Customer and Administrator Responsibilities

Customers and administrators are responsible for their Authorized Users and for activity occurring under their accounts, learning environments, or credentials.

Customers and administrators must:

• Assign appropriate access permissions.
• Protect login credentials.
• Promptly remove users who no longer need access.
• Use learner and participant information only for authorized purposes.
• Review content and communications for accuracy and legality.
• Notify Learn Tourism promptly of suspected misuse, unauthorized access, or security concerns.
• Cooperate with Learn Tourism’s review of suspected violations.

12. Data, Privacy, and Sensitive Information

You may not use Learn Tourism services to collect, upload, process, or share personal information unless you have the right to do so.

You may not submit Sensitive Information unless Learn Tourism has expressly agreed in writing.

Sensitive Information may include:

• Social Security numbers or government identification numbers.
• Financial account numbers.
• Protected health information.
• Biometric information.
• Precise geolocation.
• Children’s personal information.
• Special categories of personal data under applicable law.
• Passwords for third-party systems.
• Other highly sensitive data.

You may not use learner, customer, or participant data for unauthorized marketing, profiling, sale, sharing, enrichment, or unrelated purposes.

13. Restricted Industries and High-Risk Uses

Some industries, activities, or use cases create higher legal, reputational, security, or abuse risks.

Learn Tourism may decline, restrict, suspend, or terminate use of services connected to:

• Illegal products or services.
• Gambling or betting services.
• Adult entertainment or sexual services.
• Escort or dating services.
• Cryptocurrency, high-risk financial products, or investment schemes.
• Multi-level marketing, pyramid schemes, or deceptive income opportunities.
• List brokers, list rental services, or lead resale.
• Sale of fake engagement, followers, likes, reviews, or endorsements.
• Pharmaceuticals, controlled substances, or regulated health claims.
• Weapons or products designed to cause harm.
• Hate groups, extremist groups, or organizations promoting violence or discrimination.
• Any activity Learn Tourism reasonably determines is inconsistent with its mission, values, legal obligations, or risk tolerance.

The current AUP already includes restricted industries such as cryptocurrency, escort and dating services, pharmaceutical products, work-from-home/make-money-online opportunities, gambling, multi-level marketing, list brokers, and selling likes or followers .

14. Sponsored Content, Promotions, and Partner Materials

Sponsors, partners, and customers are responsible for the accuracy, legality, and appropriateness of materials they provide.

You may not submit sponsored or promotional materials that:

• Are misleading, deceptive, or unsubstantiated.
• Misrepresent sponsorship, endorsement, approval, or partnership.
• Violate advertising, consumer protection, privacy, or intellectual property laws.
• Target vulnerable groups unfairly.
• Conflict with Learn Tourism’s mission, values, or community standards.

Learn Tourism may label, reject, remove, edit, or decline sponsored or promotional materials at its discretion.

15. Trademark and Brand Use

You may not use Learn Tourism’s name, logo, marks, design elements, taglines, trade dress, identifiers, or brand materials without prior written permission, except as expressly allowed in an agreement.

You may not use Learn Tourism brand materials:

• To imply endorsement, certification, partnership, agency, employment, or affiliation without permission.
• In a way that is misleading or damaging.
• In paid advertising without approval.
• As a hyperlink or promotional identifier without permission.
• In connection with prohibited content or conduct.

The older AUP includes similar trademark restrictions, including prohibiting use of Learn Tourism service marks as hyperlinks or to imply identification as an employee, contractor, agent, or similar representative without permission .

16. APIs, Integrations, and Developer Tools

If you use Learn Tourism APIs, integrations, automations, developer tools, embedded code, data exports, or connected systems, you must comply with all applicable documentation, usage limits, security requirements, and agreements.

You may not:

• Use integrations to access data you are not authorized to access.
• Circumvent access limits, permissions, or technical controls.
• Store or transmit data insecurely.
• Share credentials or access tokens improperly.
• Use integrations to scrape, harvest, enrich, or resell data without authorization.
• Create security, privacy, operational, or reputational risks.
• Continue using an integration after Learn Tourism asks you to stop.

Learn Tourism may disable or limit APIs, automations, integrations, or developer access if needed to protect systems, data, users, customers, or services.

17. Monitoring and Enforcement

Learn Tourism may, but is not required to, monitor use of the services, investigate suspected violations, review content, remove content, restrict access, suspend accounts, terminate services, or take other action to enforce these standards.

Possible enforcement actions include:

• Warning the user or customer.
• Requesting removal or correction of content.
• Restricting or disabling features.
• Removing content or materials.
• Suspending access.
• Terminating access or services.
• Withholding or revoking certificates, badges, or completion records.
• Blocking emails, messages, links, or integrations.
• Reporting unlawful conduct to appropriate authorities.
• Cooperating with legal, regulatory, or security investigations.
• Taking legal action where appropriate.

The existing AUP already allows Learn Tourism to suspend access for AUP breaches or failure to respond regarding potential breaches, and to remove prohibited materials or deny access to people who violate the policy .

18. Investigations and Cooperation

You agree to cooperate with Learn Tourism’s review or investigation of suspected violations.

This may include providing relevant information, preserving records, identifying responsible users, removing prohibited content, suspending problematic activity, or taking corrective action.

Failure to cooperate may result in suspension or termination.

19. Government, Legal, and Safety Requests

Learn Tourism may disclose information where reasonably necessary to:

• Comply with law, legal process, subpoenas, court orders, or government requests.
• Enforce agreements or policies.
• Protect the rights, safety, and property of Learn Tourism, customers, learners, partners, employees, or the public.
• Investigate fraud, abuse, security incidents, or unlawful activity.
• Prevent harm or disruption.

Where legally permitted and appropriate, Learn Tourism may provide notice before disclosure.

20. Updates to These Standards

Learn Tourism may update these Acceptable Use & Community Standards from time to time.

When updated, the “Last Updated” date will be revised. Updates may be posted on learntourism.org or communicated through email, customer notice, platform notice, or another appropriate method.

Your continued use of Learn Tourism services after updates are posted or otherwise provided means you agree to the updated standards, as permitted by law.

21. Contact

Questions about these standards may be sent to:

Learn Tourism, Inc.
Attn: Legal
8433 Enterprise Circle, Suite 100-338
Lakewood Ranch, FL 34202 USA
legal@learntourism.org

Reports of suspected abuse or violations may be sent to:

abuse@learntourism.org

Privacy questions may be sent to:

privacy@learntourism.org

Security concerns may be sent to:

security@learntourism.org

Copyright concerns may be sent to:

copyright@learntourism.org