Last Updated: June 2026
At Learn Tourism, we care about privacy, trust, and transparency.
This Privacy Policy explains how Learn Tourism collects, uses, shares, stores, and protects personal information when you visit our website, use our learning environments, enroll in courses, attend events, communicate with us, work with us, or otherwise interact with our services.
This policy applies to Learn Tourism websites, learning environments, courses, events, communications, forms, services, and other online or offline interactions that link to or reference this Privacy Policy.
Learn Tourism is a nonprofit education organization that provides learning experiences, professional development, online courses, custom training, consulting, speaking, events, and related services for the tourism industry.
For purposes of this Privacy Policy, “Learn Tourism,” “we,” “us,” and “our” mean Learn Tourism, Inc.
Depending on how you interact with Learn Tourism, additional terms may apply, including:
If you are using Learn Tourism services through your employer, school, destination organization, association, sponsor, partner, or another organization, that organization may also have its own privacy practices and policies.
The personal information we collect depends on how you interact with us.
We may collect information you choose to provide, such as:
If you enroll in or participate in a Learn Tourism course, learning environment, event, or training program, we may collect information such as:
If you are a customer, client administrator, sponsor, speaker, partner, vendor, or organizational contact, we may collect information such as:
If you pay for a course, event, service, sponsorship, subscription, or other offering, payment may be processed by third-party payment processors.
We may receive limited payment-related information, such as payment status, transaction amount, billing contact details, payment method type, and limited card details such as the last four digits. We do not intentionally collect or store full payment card numbers.
Payment processors have their own privacy and security practices.
When you visit our website or use our online services, we may automatically collect information such as:
We may use cookies, pixels, tags, web beacons, analytics tools, and similar technologies to operate our website and services, understand usage, improve user experience, remember preferences, support communications, and measure marketing effectiveness.
You can control cookies through your browser settings and any cookie preference tools we make available. Blocking or deleting cookies may affect some website or platform functionality.
For more detail, please review our Cookie Policy.
We may receive information from third parties, such as:
Unless we specifically request it or agree in writing, you should not provide sensitive information to Learn Tourism.
Sensitive information may include:
If sensitive information is necessary for a specific service, we will address it in the applicable agreement or request.
We may use personal information to:
When Learn Tourism provides services to a customer, we may process Customer Data and learner information to deliver the services described in the applicable agreement.
Customer Data may include information about learners, administrators, stakeholders, employees, partners, or other individuals authorized by the customer.
We use Customer Data to provide, maintain, support, secure, improve, and administer the services. We do not use Customer Data to contact individuals except as directed by the customer, as needed to provide the services, or as otherwise permitted by the agreement. The current customer terms include this same core limit on Learn Tourism’s use of Customer Data .
If Learn Tourism processes personal data on behalf of a customer, the Data Processing Agreement may also apply.
We may create aggregated or de-identified information that does not identify you or any individual.
We may use aggregated or de-identified information for analytics, benchmarking, research, service improvement, reporting, educational insights, impact measurement, and business purposes.
We do not sell personal information for money.
We may share personal information in the following circumstances.
If you access a course, learning environment, event, or service provided through a customer or partner organization, we may share relevant learning records with that organization or its authorized administrators.
This may include:
We may share personal information with service providers that help us operate, support, and improve our services.
These may include providers for:
Service providers may use personal information only as needed to provide services to Learn Tourism or as otherwise permitted by law and contract.
If you register for or participate in an event, sponsored program, partner course, webinar, conference, or collaborative learning opportunity, we may share information with the relevant partner, sponsor, host, or collaborator when appropriate and disclosed.
We may share personal information when you ask us to do so, consent to sharing, or direct us to connect with another organization, platform, or service.
If Learn Tourism is involved in a merger, reorganization, asset transfer, financing, affiliation, restructuring, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to appropriate protections.
We may disclose personal information when we believe it is necessary to:
Some information you choose to share may become public or visible to others.
For example, information may be visible if you submit a testimonial, participate in a public event, appear in a recorded session, post in a public discussion area, contribute to a public-facing course or profile, or provide content approved for publication.
Please use care when choosing what information to share publicly. Existing privacy materials similarly caution that information shared in public portions of a platform may become public and cannot be fully controlled once shared .
We may send promotional communications about Learn Tourism courses, events, resources, services, newsletters, research, opportunities, or partner programs.
You can opt out of promotional emails by using the unsubscribe link in the email or by contacting us at support@learntourism.org.
Even if you opt out of promotional communications, we may still send transactional or administrative messages, such as service updates, account notices, event information, legal notices, security alerts, billing messages, or responses to your requests. This approach is reflected in the current materials, which distinguish promotional opt-outs from transactional communications .
Most browsers allow you to remove or reject cookies. You can usually find these controls in your browser settings.
Some analytics or advertising providers may also offer opt-out tools.
If you reject cookies, some parts of our website or learning services may not work properly.
For more information, see our Cookie Policy.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
We may retain certain personal information after an account is closed or a service ends where reasonably necessary to comply with legal obligations or for legitimate business purposes. The existing privacy materials also preserve retention where reasonably necessary for legal obligations or legitimate business purposes .
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
These safeguards may include access controls, limited employee access, secure hosting practices, encryption where appropriate, vendor review, monitoring, backups, and incident response procedures.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
If you believe your account or personal information may have been compromised, contact us at security@learntourism.org.
Learn Tourism is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
These countries may have privacy laws that differ from those in your location.
Where required, we use appropriate safeguards for international transfers of personal information. Specific transfer terms may be addressed in our Data Processing Agreement or customer agreements.
Counsel should review this section before publication, particularly for GDPR/UK GDPR compliance and current transfer mechanisms.
Depending on where you live, you may have rights regarding your personal information.
These rights may include the right to:
To make a privacy request, contact us at:
Please include enough information for us to understand and verify your request. Existing materials also direct users to make access, update, or deletion requests by contacting privacy@learntourism.org from the email associated with the account .
To protect your privacy and security, we may need to verify your identity before fulfilling a request.
Verification may include confirming that the request comes from the email address associated with your account or asking for additional information reasonably necessary to verify your identity.
You may designate an authorized agent to make a request on your behalf where permitted by law. We may require proof of authorization and may verify the request directly with you. The current materials also allow authorized agents with written permission or valid power of attorney and note that the validity of the request may be verified directly with the individual .
If your personal information was provided to Learn Tourism by or through a customer organization, that customer may be responsible for responding to certain privacy requests.
For example, if you took a course through your employer, destination organization, association, school, or another sponsoring organization, we may direct you to that organization for requests related to information it controls.
We will reasonably assist customers in responding to privacy requests where required by law or contract.
Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children under 13 without appropriate consent. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
If you believe a child under 13 has provided personal information to Learn Tourism, contact us at privacy@learntourism.org.
Some learning programs may involve students, youth, interns, or young professionals. Any such program should be governed by the applicable customer agreement, consent process, or program-specific terms.
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including rights to access, correct, delete, restrict, object to processing, withdraw consent, and data portability.
Where applicable, our legal bases for processing may include:
You may contact privacy@learntourism.org to exercise your rights.
You may also have the right to lodge a complaint with your local data protection authority.
If you are a California resident, you may have privacy rights under California law, including rights to know, access, correct, delete, and limit or opt out of certain uses or disclosures of personal information.
We do not sell personal information for money.
If California law treats certain analytics, advertising, or tracking activities as a “sale” or “sharing,” you may have the right to opt out of those activities.
To exercise California privacy rights, contact privacy@learntourism.org.
Other states, provinces, or countries may provide additional privacy rights. We will honor applicable rights as required by law.
Some browsers offer “Do Not Track” signals.
Because there is no consistent industry standard for responding to these signals, our website may not respond to them. We may recognize other legally required opt-out preference signals where required by applicable law.
Our website and services may link to third-party websites, platforms, resources, videos, payment processors, event tools, learning tools, social media pages, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
Please review the privacy policies of third-party services before providing personal information to them.
We may update this Privacy Policy from time to time.
When we update it, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice, such as by posting a notice on our website, sending an email, or providing notice through a learning environment or customer communication.
Your continued use of our website or services after an updated Privacy Policy is posted means the updated policy applies to your information as permitted by law.
For privacy questions, data requests, or concerns about how Learn Tourism handles personal information, contact:
Learn Tourism, Inc.
Attn: Privacy
8433 Enterprise Circle – 100338; Lakewood Ranch FL 34202
For security concerns, contact:
For general support, contact: